Refund policy

Return & Refund Policy

At Daisylane Boutique, every item is handmade and/or embroidered with care. Because many of our products are custom-made or made to order, all sales are final.

We do not accept returns, exchanges, or cancellations for:

  • Change of mind
  • Incorrect size or color selected by the customer
  • Personalized or custom-made items
  • Normal variations that are inherent to handmade products

If We Made a Mistake

Your satisfaction is important to us. If you receive the wrong item or your order arrives with a defect caused by our workmanship or an error on our part, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and any defects

If the issue is determined to be our error, we will provide a replacement, repair, or refund at no additional cost to you.

Contact Us

If you have any questions or need to report an issue with your order, please contact us at:

Email: customerservice@shopthedaisylaneboutique.com

Thank you for supporting our small business! We truly appreciate your understanding and the opportunity to create something special just for you.